The ArmFit store warranty policy covers only Products, as defined herein, purchased through our official online stores. To ensure that your ArmFit Product is authentic and protected by our warranty, please purchase from our official online stores.

Our warranty policy warrants our Products against defects in material or workmanship under normal use for the following period from the date of retail purchase by the original consumer.

 

To qualify for a refund, all the following conditions must be met:

• A Return Merchandise Authorization (RMA) must be requested from our customer service team within thirty (7) days of your purchase date. To request an RMA, please contact info@armfitstore.com
• Returned Product(s) must be in the same physical condition as at the time of purchase (not physically broken or damaged).
• All accessory items, giveaways and original packaging included with your purchase must be included with your return.
• The ORDER number must be included along with your returned Product.

Additional terms and conditions:

• Shipping and handling charges, gift wrap fees, bank charges and taxes paid (e.g., state, customs, VAT) are not refundable.
• You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the Product while in transit to Armfit.
• If you return a Product to Armfit (a) without an RMA from Armfit or (b) without all parts (including but not limited to the Product and any documentation related thereto) included in the original package, Armfit retains the right to either refuse delivery of such return or charge you a restocking fee of 15% of the original price of the Product or the retail value of the missing accessories, whichever is higher.
• Refunds will be processed and paid within 1 weeks of Armfit’s receipt of the Product.

1 Year Limited Product Warranty

 

This limited warranty is valid only for Products sold and distributed to Customers in Canada and United Arab Emirates from Armfit’s official online store.

Register your warranty here - Warranty registration form

Warrantor: This 12 Months limited consumer warranty (“Warranty”) is issued by Armfit

Warrantee: Armfit issues this Warranty to a consumer (“Consumer” or “you”). A Consumer is a person or entity who buys a new, covered device from Armfit’s official online store. This Warranty cannot be assigned or transferred to any subsequent purchaser or user.

Warranted Functionality: Armfit warrants to the Consumer that the Device will under normal use function substantially in accordance with Armfit’s technical specifications or accompanying Product documentation (“Warranted Functionality”) for a period of one (12) Month’s from date of original purchase (“Warranty Period”). 

Exclusions: This Warranty is limited and is not applicable to: 

(i) Sea water damage

(ii) Defects or damage caused by misuse, accident (including without limitation collision, fire, flood, earthquake and the spillage of food or liquid)

(iii) Physical damage includes a broken screen glass and a broken strap

For purposes of clarification, without limiting the generality of the preceding exclusions, this Warranty does not include any specific guarantees regarding uptime or continued availability, data security features of apps or online accounts or that any software, firmware or online sites will function uninterrupted or error-free. This limited warranty is void if a Device is returned with removed, damaged or tampered labels or any alterations (including the unauthorized removal of any component or external cover). This limited warranty does not cover data loss; backup, write down and/or print out your data on a regular basis. Also, consequential damages; incidental damages; and costs related to data recovery, removal, and installation are not recoverable under this warranty. Except as set forth in this Warranty, Armfit does not extend any express or implied warranties or representations regarding the Device or any connected software or online services.

UNDER THIS WARRANTY, ARMFIT DOES NOT ASSUME ANY LIABILITY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUES, LOSS OF DATA, LOSS OF USE OF THE DEVICE OR ANY ASSOCIATED EQUIPMENT, COST OF ANY REPLACEMENT GOODS OR SUBSTITUTE EQUIPMENT, LOSS OF USE DURING THE PERIOD THAT THE DEVICE IS BEING REPAIRED, CLAIMS OF ANY THIRD PARTIES, OR ANY OTHER DAMAGES ARISING FROM ARMFIT’S BREACH OR ALLEGED BREACH OF THIS LIMITED WARRANTY OR THE USE OF THE DEVICE, REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL OR EQUITABLE THEORY.

 

Remedies: Consumer’s sole and exclusive remedy under this Warranty, and Armfit’s sole and exclusive responsibility under this Warranty is that Armfit will, at Armfit’s option, either repair or replace the defective Device or update software or services so that the Device substantially performs the Warranted Functionality. Any replacement may be, at the option of Armfit, a new or remanufactured Device. If Armfit, in its sole discretion, determines it is not reasonable to replace the defective Device, Armfit do not refund to Consumer the purchase price paid for the Device. 

Claims process: To obtain remedies under this Warranty, Armfit must receive Consumer’s claim before the end of the Warranty Period.

Please submit your claims here -  Warranty Claim Form

Consumer must obtain a Return Material Authorization (“RMA”) from Armfit and return the defective Device in its original packaging or packaging providing an equal degree of protection together with proof of purchase to the address specified by Armfit in connection with the RMA. In accordance with applicable law, Armfit may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. Consumer shall bear the cost of shipping the Device to Armfit. By sending the Device, Consumer agrees to transfer ownership to Armfit. Armfit may not return the original Device to Consumer. Any replacement Device will not contain Consumer’s data. Any Product returned to Armfit without a valid warranty claim or without a RMA may be rejected.

A replacement will be issued within 7 working days from the date your warranty claim is approved

Questions? To initiate warranty claims, obtain a RMA or ask questions, please contact Armfit support via info@armfitstore.com .

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Need help?

 

Contact us at info@armfitstore.com  for questions related to refunds and returns.